WEBVTT

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SCENES TO SHOW US HOW EVERYTHING

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IS CHANGING AT TSA CHECKPOINTS

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NATIONWIDE.

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WALKING INTO ANY AIRPORT THESE

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DAYS CAN SEEM EERIE.

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THE PANDEMIC HAS LEFT

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CONCOURSES, TICKET COUNTERS, AND

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TSA CHECKPOINTS VIRTUALLY EMPTY.

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THE LOW POINT CAME ON APRIL 14th

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WHEN ONLY 87,000 PASSENGERS FLEW

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NATIONWIDE.

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DOWN FROM 2.5 MILLION FLYING

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EACH DAY BEFORE THE PANDEMIC.

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PASSENGERS SLOWLY RETURNED OVER

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THE SUMMER.

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TODAY IS EXPECTED TO BE THE

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BUSIEST DAY YET.

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>> SCAN THAT ONE RIGHT HERE.

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>> Reporter: AND CHECKPOINTS NOW

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LOOK A BIT DIFFERENT.

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PLEXIGLASS TO SEPARATE OFFICERS

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AND PASSENGERS.

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STICKERS ON THE FLOOR TO KEEP

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PEOPLE SIX FEET APART.

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AND NEW SELF-SERVICE KIOSKS THAT

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CHECK YOUR ID THEN MATCH IT TO

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YOUR AIRLINE TICKET RECORD.

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TSA CHIEF ADMIRAL DAVID PEKOSKY.

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>> YOU TAKE YOUR CREDENTIAL AND

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INSERT IT INTO THE MACHINE HERE.

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IT WILL ASK YOU TO BRING YOUR

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MASK DOWN.

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IT WILL CAPTURE AN IMAGE.

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THEN MY CREDENTIAL COMES OUT, I

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TAKE IT, NO TOUCH BETWEEN THE

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OFFICER AND ME.

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>> Reporter: ALSO ROLLING OUT AT

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434 AIRPORTS, NEW SOFTWARE IN

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THE BODY SCANNERS THAT REDUCES

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THE NEED FOR PATDOWNS.

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NEW ANTIMICROBIAL PINS.

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AND MORE CT SCANNERS THAT ALLOW

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OFFICERS TO MANIPULATE IMAGES OF

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WHAT’S INSIDE YOUR CARRY-ON BAG.

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TO VERIFY IT’S NOT A THREAT.

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IF A TSA OFFICER IS GOING TO

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REACH INTO SOMEBODY’S BAG AND

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THEN REACH INTO MINE, ARE THEY

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GOING TO WEAR THE SAME GLOVES?

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>> THEY WILL CHANGE THEIR

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GLOVES.

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IF YOU ASK THEM TO CHANGE

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GLOVES, THEY WILL.

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OR THEY WILL SANITIZE THE

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GLOVES.

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>> Reporter: OFFICERS MUST ALSO

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CHANGE GLOVES FOR EVERY BODY

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CHECK.

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IN ANY WAY IS SECURITY BEING

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COMPROMISED BECAUSE OF US

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WEARING MASKS AND BECAUSE OF THE

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PLEXIGLASS?

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>> YEAH, NO.

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IT’S NOT COMPROMISED IN ANY WAY

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WHATSOEVER.

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EVERY ONE OF THESE TECHNOLOGY

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ADVANCEMENTS WE HAVE, FIRST AND

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FOREMOST IMPROVES SECURITY.

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IT IMPROVES SECURITY A LOT.

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AND SECONDARILY, AS WE LOOK AT

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TECHNOLOGIES, EVERYTHING WE LOOK

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AT NOT ONLY WILL IT IMPROVE

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SECURITY, BUT IT WILL ALSO

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IMPROVE THE PASSENGER

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EXPERIENCE.

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>> Reporter: DESPITE THE

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PANDEMIC, AN UNEXPECTED

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DEVELOPMENT.

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WHILE PASSENGER VOLUME IS DOWN

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75%, THE RATIO OF GUN

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CONFISCATIONS PER PASSENGER HAVE

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TRIPLED.

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AND 80% OF THEM ARE LOADED.

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MOST PASSENGERS CLAIM THEY

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SIMPLY FORGOT THE GUN WAS IN A

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BAG.

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BUT THE FIRST OFFENSE COMES WITH

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A FEDERAL FINE OF UP TO $4100

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PLUS THE POSSIBILITY OF LOCAL

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CRIMINAL CHARGES.

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YEAH, NOT A GOOD THING TO

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FORGET.

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YOU MAY RECALL BEFORE THE

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PANDEMIC, WE WERE TALKING ABOUT

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THE TSA BEING SHORT STAFFED AND

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MAYBE THEY HAD HIGH TURNOVER.

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THAT’S NOT A PROBLEM NOW.

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NOW THEY HAVE TOO MANY OFFICERS

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SO THEY’RE SPREADING THEM OUT TO

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ENSURE THAT THEY HAVE GOOD

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SOCIAL DISTANCING.

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AND THE CHIEF SAYS HE DOES NOT

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EXPECT THAT HE’S GOING TO HAVE

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TO FURLOUGH ANYBODY.

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HE SAYS WE’RE GOING TO NEED

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THOSE PEOPLE TO COME BACK ON THE

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JOB AND BE ON THE JOB WHEN

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PASSENGER VOLUME RETURNS HE

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THINKS SOMETIME STARTING NEXT

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YEAR.

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>> I SEE YOU WITH YOUR MASK ON

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THERE.

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THE AIRLINES WE KNOW ARE

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REQUIRING THEM ON BOARD.

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WHAT ABOUT THE TSA AS YOU STAND

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IN LINE AND PASS THROUGH

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SECURITY?

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>> Reporter: YEAH, YOU GOT TO

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HAVE ONE.

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AND IF YOU DON’T HAVE ONE,

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THEY’LL GIVE YOU A MASK TO WEAR.

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IT’S AN ABSOLUTE REQUIREMENT.

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BY THE WAY, THE AIRLINES, THE

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AIRPORTS ALSO REQUIRING MASKS.

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IF YOU SHOW UP WITHOUT ONE AND

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INSIST ON WALKING THROUGH THE

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AIRPORT WITHOUT A MASK, THE