LATE.
KATHY PARK HAS THEIR STORIES.
>> Reporter: TONIGHT, A
DESPERATE PLEA FROM FAMILIES IN
IRWIN, TENNESSEE AS THEY ENTER A
FIFTH DAY WITH NO UPDATES ON
THEIR LOVED ONES.
SEVERAL STILL MISSING IN ARE
LATINO AND WORK AT IMPACT PLAST
CITY, INCLUDING FERNANDO LUIS’S
MOTHER LYDIA.
"THERE IS HOPE, BUT A LOT OF
TIME HAS PASSED."
TODAY FAMILIES GROWING MORE
FRUSTRATED WITH THE RECOVERY
EFFORTS AND THE DISCONNECT FROM
DAY ONE OF THIS DISASTER.
A COUNTY SPOKESPERSON ADMITTING
TO THE SHORTCOMINGS IN THEIR
EMERGENCY RESPONSE.
>> I WAS NOT AWARE THAT THERE
WAS A LATIN AMERICAN COMMUNITY
HERE.
THAT WAS A FAILURE ON OUR PART
FOR WHICH I APOLOGIZE.
>> Reporter: THE GOVERNOR
SURVEYING THE DEVASTATION TODAY
AND RESPONDING TO THE HEARTACHE.
DID THE STATE DO ENOUGH TO
PREPARE THE RESIDENTS FOR
CATASTROPHE LIKE THIS?
>> IT’S HARD TO IMAGINE
PREPARATION FOR SOMETHING THAT’S
NEVER HAPPENED.
>> Reporter: THE NIGHTMARE ISN’T
OVER FOR ROBERT JARVIS, WHO
CAPTURED THE WATER RISING ALL
AROUND HIM AS HE TRIED TO ESCAPE
THE PLASTIC FACTORY WITH HIS
COWORKERS.
>> IT WAS TOO LATE WHEN WE GOT
OUR WARNINGS.
>> Reporter: THE COMPANY INSISTS
THEY TOLD EMPLOYEES TO LEAVE.
WITNESSING THE PANIC, ERIC
CASTELLON AND RONALD TELL JUMP
INTO ACTION, SAVING ROBERT AND
OTHERS.
>> IF ME AND ERIC AND A COUPLE
OF MY OTHER ASSOCIATES DIDN’T DO
WHAT WE DID, THEY ALL WOULD HAVE
BEEN DEAD.
>> Reporter: AND THE DISASTER
STRETCHES ALL ACROSS EAST
TENNESSEE, WHERE ENTIRE ROADS
AND BRIDGES HAVE WASHED AWAY,
CUTTING OFF RESIDENTS.
THE ONLY WAY TO REACH THEM IS BY
FOOT.
AT THE HEIGHT OF THE STORM, MORE
THAN 1.2 MILLION GALLONS OF
WATER PER SECOND FLOWED OVER THE
RIVER.
THAT’S MORE THAN A DAILY PEAK