DAYS.
>> BILL, THANK YOU SO MUCH.
>> THANKS, BILL.
>>> MEANWHILE, WE ARE LEARNING
MORE ABOUT A 911 OUTAGE THAT
IMPACTED MILLIONS OF PEOPLE
ACROSS FOUR DIFFERENT STATES
LAST NIGHT.
LAW ENFORCEMENT OFFICIALS SAY
THERE’S NO INDICATION IT WAS
CALLED BY A CYBER ATTACK OR
ANOTHER MALICIOUS ACT.
>> THAT IS STILL UNDER
INVESTIGATION.
IT LEFT RESIDENTS IN AT LEAST
HALF A DOZEN CITIES IN
NEBRASKA, SOUTH DAKOTA, TEXAS,
AND NEVADA WITHOUT ACCESS TO
911.
LOCAL OFFICIALS SAY SOME
SYSTEMS WERE DOWN FOR HOURS.
SERVICES AT MANY CALL CENTERS
ARE NOW RESTORED, BUT THE CAUSE
CONTINUES TO BE A MYSTERY.
ERIN McLAUGHLIN HAS BEEN ALL
OVER THIS STORY SINCE THE
MIDDLE OF THE NIGHT.
WE KNOW OFFICIALS IN SOUTH
DAKOTA HELD A PRESS CONFERENCE
EARLIER TODAY SAYING THEY STILL
DON’T KNOW WHAT WAS BEHIND THIS
OUTAGE.
WHAT ELSE ARE THEY REVEALING AT
THIS HOUR?
>> THEY STILL DON’T KNOW.
OFFICIALS IN SOUTH DAKOTA ARE
BEING THE MOST VOCAL ABOUT WHAT
EXACTLY HAPPENED IN TERMS OF
THE TIMELINE.
THEY SAY THE OUTAGE STARTED AT
7:58 P.M.
IN THE EVENING AND WENT TO
10:38 P.M.
IN THE EVENING.
FOR OVER TWO HOURS, THEY’RE
SAYING THIS WHOLE SITUATION IS
UNPRECEDENTED.
TAKE A LISTEN TO WHAT ONE
OFFICIAL HAD TO SAY.
>> TO OUR KNOWLEDGE, WE HAVE
NEVER EXPERIENCED AN OUTAGE OF
THIS MAGNITUDE OR DURATION.
IN THIS UNPRECEDENTED
CHALLENGE, WE PIVOTED 911 CALLS
TO REMAINING PHONE LINES.
>> HUH.
HE’S SAYING IT’S UNCLEAR WHAT
HAPPENED IN SOUTH DAKOTA.
IT’S UNCLEAR, HE SAYS, FROM HIS
PERSPECTIVE WHAT HAPPENED IN
THE THREE OTHER STATES THAT
WERE IMPACTED.
IT’S WORTH NOTING THAT LAW
ENFORCEMENT OFFICIALS TELL NBC
NEWS AT THIS POINT, THERE’S NO
EVIDENCE OF FOREIGN
INTERFERENCE IN THIS SITUATION.
AS YOU POINTED OUT, IT’S STILL
UNDER INVESTIGATION.
>> THE IMPACT IS STILL A BIG
DEAL.
WE’RE TALKING ACCESS TO 911
SERVICES, THE SERVICES PEOPLE
CALL WHEN THEY NEED THEM MOST.
HOW ARE RESPONDERS ABLE TO
MANEUVER AROUND THAT?
>> WE’RE GETTING A CLEARER
PICTURE IN SIOUX FALLS.
THEY WERE ABLE TO DETECT
SOMETHING WAS WRONG TO AN
ANALYTICAL PROGRAM BUILT INTO
THEIR SYSTEM ALERTING THEM TO
THIS ISSUE.
THEY SEND OUT EMERGENCY ALERTS
OUT ACROSS THE CITY TO PEOPLE’S
CELL PHONES LETTING THEM KNOW
IF THEY NEED TO DIAL 911, THEY